Customer Surveys

Our custom dashboard and analytical solutions provide you with state of the art online reporting, as well as top class reporting of-line. Online and mobile data collection solutions are available.

Cost Effective Custom Solutions

Cost Effective Custom Solutions

iFeedback ensures that we have a look at your business and provide a custom solution to get you the data required to grow your business.
Mobile and Email Solutions

Mobile and Email Solutions

Do you own a restaurant, franchise or retail outlet and need to know what your customers think about your service. Ask us how.
Real Time Custom Dashboard

Real Time Custom Dashboard

Collecting data and engaging with your customers is only the start we develop a custom dashboard to provide you with real time feedback.

Customer Service and Satisfaction to Drive Profits

Building and maintaining a culture of service excellence are key requisites of a sustainable business model. Customer surveys are an important tool in assessing how well your business is delivering to its target market. iFeedback supports organisations to monitor how good or bad their service is and to pinpoint areas where improvements and product development are most needed. With a passion for outstanding service and in-depth knowledge of customer relations, we offer a cost-effective and comprehensive range of customer survey services.

We have advanced technology and systems enabling us to provide clients with simple short surveys, or detailed customised surveys, with marketing banners, video clips and online links to your corporate website. An online dashboard is available at any time to review the level of feedback while real time alerts enable you to respond to customer feedback quickly and address problems effectively.

iFeedback also offers survey data that can be delivered in the form of reports and presentations for managerial review. Regardless of the type of customer survey we assist you with, your business stands to benefit from effective customer feedback and insight that can help to drive your organisation forward. Contact us for information about how we can begin helping you gain useful market insight.


Get in Touch

iFeedback Research

Somerset West

Cape Town

Phone: +27 21 2011444



Why iFeedback

Fast turnaround times. Flexible data collection options. Powerful technology solutions.

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